DaveK wrote:
Would a role change, alter the keyboard accelerators? Looking thru his NX log I see he has changed roles a couple times this morning, and I know the role will change what's in the user.mtx.
Yes. When a role is applied, the system removes the users shortcuts and tries to reset everything to OOTB including default role, and then on top it adds the shortcuts from just applied role.
I think the enhancement you want to request is to set the shortcuts from the new role, but leave other shortcuts alone.
If your user wants to change roles, but keep his customized keyboard shortcuts, I would manually create a role file with ONLY the keyboard entries (see attached). Start with a saved role, and remove everything except what you want, being careful to preserve the xml format <blah></blah>. The user could select this role at any time to set all his shortcuts. Just don't let him save it!